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Frequently asked questions

user guide

Can I make a collection using other users’ records?

Yes you can! Simply start a collection using the 'Create Collection' button on the left hand side menu In the description, make it clear that some of these records might not be your own work, but ...

user guide

How do I use the map layers?

There is a guide to using the map layers here.

user guide

How do I search for content?

There is a guide on how to search for content here.

user guide

How do I add things to the website?

There is a guide to adding records to the map here.    

user guide

Do I need to contact you before I add anything to Layers of London?

No - anyone can add records and collections and use our map layers without any support from us. You can make an account and start adding your own stories, memories or research. If you do need suppo...

user guide

How do I create a good record that others will find useful and interesting?

Make sure it's in the right place Try to be as accurate as possible when choosing the location for your record.   Add a date to your record If you have an exact date, that's great, but don't worry ...

user guide

How do I start a collection?

Inspired to start a collection or want to know where to start? For an induction to the website, support and to see how other groups and individuals use the site to create collection; please attend ...

user guide

How does my group/organisation get involved?

See our how we work section to find out more about what we can offer individuals, groups and organisations and how we can work together.

user guide

What if I don’t own the image/text/document/recording that I upload?

You need to seek permission and cite correctly anything that you contribute to the map that is not your material. This is to ensure you follow copyright law and you agree to this when you sign in a...

user guide

What if I don’t know the exact location of a record?

Don't worry if you don't know the exact location. Sometimes a story or history is about 'Croydon' generally and you could choose to 'pin' this on the map in Central Croydon or near the main train s...

user guide

I have a collection that I would like to include on Layers of London but it doesn’t exist in a digitised format; can you help?

We can help, we have specially trained volunteers around and student placements that can work with you to digitise and preserve your collections and then add these to Layers of London so that your ...

user guide

Do you offer student placements to supplement my university learning?

Yes we do - we offer student placements on a variety of topics that help enrich the  map. We work collaboratively with many organisations and groups and students support getting their stories and h...

user guide

How do I add a video onto youtube to include in a record?

https://www.wikihow.com/Upload-a-Video-to-YouTube Videos uploaded to the website must be added through another host such as Youtube and then you can add the URL to the record. If you need help gett...

user guide

How do I get help using the website?

You can get help by; Using our user guides Attending our inductions Or contacting the team for support

user guide

How do I retrospectively start a collection from my existing records?

Before you do this, you need to ensure you have created a collection to add these records to first. You can do this through the 'Create collection' button on the left hand side menu. You can turn y...

user guide

How do I edit a record?

You can edit a record through the 'Your records' or 'Your profile' buttons: From here you can edit your records (bottom right): Or edit them through your 'Records and Collections' tab through 'Y...

user guide

What are the different types of collections?

There are 3 types of collection; You can work individually so this is a private collection that only you can edit You can work collaboratively so that a group can work together and edit/add.  You ...

user guide

What if I want some content removing from the map?

You can request for content to be taken down via our take down policy. If your request meets the criteria in the take down policy then we will notify you and this content will be removed within 5 w...